Privacy Policy

InnoCare Urologics, LLC, a wholly owned subsidiary of InnoCare, Inc. ("InnoCare," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit innocareurologics.com (the "Site") or otherwise interact with us.

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information You Provide

We collect personal information that you voluntarily provide when you:

• Submit our contact form (name, email address, organization, message content)
• Email us directly at info@innocareurologics.com
• Request product information, clinical resources, or partnership inquiries

Information Collected Automatically

When you visit the Site, we automatically collect certain information about your device and usage, including:

• IP address and approximate geographic location
• Browser type, operating system, and device type
• Pages visited, time spent on pages, and referring URLs
• Date and time of access

This information is collected through cookies, pixel tags, and similar technologies.

Cookies and Analytics

We use Google Analytics to understand how visitors interact with the Site. Google Analytics uses cookies to collect information about your use of the Site, including pages viewed, time on site, and traffic sources. This information is transmitted to and stored by Google. For more information about Google's data practices, please visit Google's Privacy Policy.

You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, requests for product information, and partnership opportunities
• Communicate with you about InnoCare Urologics, the Egress AutoValve™, and related updates
• Improve and optimize the Site and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations and protect our rights

Please do not submit protected health information (PHI) through the Site. InnoCare does not intend to collect or store PHI through this website. Any such information submitted will not be treated as healthcare records.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating the Site, conducting business, or serving you (such as Google Analytics, email service providers, and form submission services). These providers are required to keep your information confidential.
• Legal Obligations: We may disclose information if required by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of InnoCare Urologics, our users, or others.
• Business Transfers: In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

If You Are a California Resident (CCPA/CPRA)

California residents have the right to:

• Know what personal information we collect, use, disclose, and sell
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information (we do not sell personal information)
• Non-discrimination for exercising these rights

If You Are in the European Economic Area (GDPR)

You have the right to:

• Access the personal data we hold about you
• Request correction or erasure of your personal data
• Object to or restrict our processing of your personal data
• Data portability
• Withdraw consent at any time, where consent is the legal basis for processing
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at info@innocareurologics.com.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Medical Information Disclaimer

Information on this Site is provided for general informational purposes and is intended for healthcare professionals, hospital administrators, industry partners, and members of the public. Nothing on this Site constitutes medical advice, diagnosis, or treatment, and should not be used as a substitute for consultation with a qualified healthcare provider.

All product information presented on this Site is consistent with the device's FDA-cleared indications for use. Nothing on this Site is intended to promote or suggest use of the device outside its cleared indications.

10. Adverse Events and Product Complaints

If you believe you have experienced an adverse event or have a complaint related to an InnoCare Urologics product, please contact us promptly at info@innocareurologics.com or +1 (855) 466-6305.

Please include as much detail as possible so we can appropriately evaluate the information in accordance with applicable regulatory requirements.

If you believe a patient is experiencing a medical emergency, please contact a qualified healthcare provider or emergency services immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this policy will reflect when changes were made. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

InnoCare Urologics, LLC
Miami, FL
Email: info@innocareurologics.com
Web: www.innocareurologics.com

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.